Privacy Policy

Last updated: 27 August 2026

Read Her Right ("we", "us", "our") is operated by Pattern Theory Pty Ltd (ABN 55 701 034 746), an Australian company and the data controller for personal information handled through the Service. This policy covers this website and the Read Her Right mobile app. It is written to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), and, for users in the EU/UK, the GDPR/UK GDPR.

1. Age

The Service is strictly for users 18 and over. We do not knowingly collect data from anyone under 18.

2. Information we collect

You provide / we collect about you (the account holder):

• Account identifier and email from your sign-in provider: Google (Android) or Apple (iOS). Apple may provide a private relay email instead of your real address.
• Profile details you add (about-you, home activities, preferences).
• Conversation content you upload (screenshots or text) for the app to analyse.
• Subscription status (via Google Play or the Apple App Store; we never receive your card details).
• Your email address if you ask us to notify you about the launch.

Automatically: usage events, device/app diagnostics, and per-request AI cost/usage metadata.

About other people (important): the conversations you upload contain messages from the person you are messaging (a "third party"). We process this content only to generate suggestions for you. We do not sell it and we do not use it to build a profile of that person. By uploading, you confirm you are entitled to share those messages (see our Terms of Service).

3. Sensitive information

Dating conversations can reveal sensitive information. We collect it only with your consent, use it solely to provide the Service, minimise what we retain, and delete raw content on a short schedule (Section 6).

4. How we use your information

• To generate openers, message suggestions, and coaching insights.
• To operate your account, subscription, usage caps, and support.
• To review conversation content during a short retention window to improve the quality of the app's suggestions and troubleshoot problems (Section 6).
• To measure and control our own operating (AI) costs.
• To send you occasional product news, tips, and offers by email (opt-in or opt-out depending on your country; you can unsubscribe anytime via Settings or the link in every email).
• To maintain security, prevent abuse, and meet legal obligations.

We do not sell your personal information. We may use de-identified patterns and successful approaches drawn from conversations to improve the quality of the suggestions we give all users, but we do not train our own or any third party's AI models on your conversations.

5. AI providers and model training

To generate suggestions we send the conversation text and your about-you profile to third-party AI providers acting as our processors: Anthropic (Claude), OpenAI, and Voyage AI. We use their commercial/developer APIs, not their consumer apps. Under these providers' current API terms, your inputs and outputs are not used to train or improve their AI models, and we do not enrol your data in any model-training or feedback programme. Providers may retain content briefly (typically up to 30 days) for security and abuse-monitoring before deletion, and may use de-identified, aggregated data to operate their services. We also use cloud hosting, Google and Apple (sign-in and billing), each processing data on our instructions. A current sub-processor list is available on request.

6. How long we keep it (retention)

• Raw screenshots and uploaded photos: processed then discarded immediately, not stored on our servers.
• Raw conversation content and AI interaction logs: kept for a short rolling window (currently 30 days) for quality and troubleshooting, then automatically deleted.
• De-identified aggregates (usage counts, outcome labels, operating-cost records): retained longer as they are not personally identifying.
• Account data (identifier, settings, subscription state): kept for the life of your account and any period we must retain for legal/accounting reasons.

During the short retention window above, a small number of authorised administrators may access your conversation content (text only, never stored images) solely to improve the quality of the app's suggestions and to troubleshoot problems. This access is restricted, logged, and confidential; we do not use it for advertising and we do not sell it. Once the window passes, the content is automatically deleted.

7. Third-party content (the person you're messaging)

Because the app analyses a two-person conversation, some data concerns the other person. We minimise this: raw screenshots and photos are discarded, not stored; conversation text is retained only briefly; the content is used only to produce your suggestion. If you are that other person and believe your data has been uploaded, contact support@readherright.com and we will assist.

8. Security

We use TLS in transit and encryption at rest for conversation data, access controls, and PII-stripped application logs. No system is perfectly secure, but we take reasonable steps to protect your information.

9. Your choices and rights

You can access, correct, export, or delete your personal information, withdraw consent, and unsubscribe from launch or marketing emails at any time. Deleting your account removes your account data and raw content; de-identified aggregates may remain. To make a request, email support@readherright.com. EU/UK users also have rights under the GDPR, including to lodge a complaint with a supervisory authority. Australian users may complain to us and then to the Office of the Australian Information Commissioner (OAIC).

10. Overseas disclosure

Some providers may process data outside Australia (e.g. the United States). By using the Service you consent to this disclosure; we take reasonable steps to ensure providers handle your data consistently with this policy (APP 8 / GDPR transfer safeguards).

11. Data breaches

If a breach likely to cause serious harm occurs, we will act under the Notifiable Data Breaches scheme and notify affected individuals and the OAIC as required.

12. Changes to this policy

We may update this policy; material changes will be notified in-app or by email, and reflected by updating the date at the top of this page.

13. Contact us

Pattern Theory Pty Ltd (ABN 55 701 034 746)
support@readherright.com, or use our contact form.